Personalized onboarding, in-app support, interactive documentation: AI assistants with RAG on your docs and product to accelerate customer adoption.
SaaS assistant
What you get
They trust us
Combo stakes
A growing B2B SaaS sees support cost explode: individualized onboarding per enterprise customer, recurring questions on same features, documentation nobody really reads. Result: a support team that grows endlessly.
A well-integrated AI assistant handles 50-70% of these interactions automatically. Support agents spend their time on truly complex cases, not on "how to create a new user".
Our approach
We build SaaS assistants with RAG on your documentation, ticket base and in-app context (user, role, screen). The assistant knows who's asking and where, to give relevant answers.
Direct integration in the app (not just an external chat), with 1-click human escalation if AI can't answer. Questions without answers are logged to enrich documentation and improve the model.
Recent projects where we made a measurable impact.
Clutchain
Mobile-first gaming product connected to FACEIT, with progression loops, rankings, rewards, and web conversion journeys.
LAUNCH IN PROGRESS
Clink
Web-first whitelabel platform for bio-links and digital business cards, with advanced branding, admin operations, monetization, and real-time analytics.
+500 active entrepreneurs
MyBudly
Mobile+web social ecosystem with gamification, real-world tree planting, mini-games, AI features, integrated crypto wallet, and premium monetization.
€2,000,000 raised
Le Monde
Continuous Sirius evolution to harmonize editorial workflows and streamline newsroom collaboration.
3M+ written articles
COMING SOON
We have supported many other projects. Additional detailed case studies are being prepared to share our approach and measurable outcomes.
The chatbot handles recurring, standardized, documented questions. Human support handles complex cases, incidents, strategic requests.
The rule: AI must never block a customer — human escalation always accessible in 1 click.
Yes, onboarding is one of the most profitable cases. The assistant guides each new user based on their role (admin, end user, integrator) with a personalized path.
Time-to-value impact is measurable: typically -30% to -50% on time before first productive use.
GPT-4o-mini or Claude Haiku on high-volume interactions (cost-optimized). Claude Sonnet or GPT-4o for complex cases.
We scope routing with you based on your volumes and inference budget.
Go deeper
AI assistants designed for your real business use cases
We create assistants that can answer, guide, search or execute actions in your business context, with a clear and useful framework.
View pageIndustryBuilding B2B SaaS that scale without rework
Multi-tenancy, billing, onboarding, admin back-office: we build B2B SaaS platforms that support your growth without technical debt.
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