AI CHATBOT & BUSINESS ASSISTANT

AI assistants designed for your real business use cases

We create assistants that can answer, guide, search or execute actions in your business context, with a clear and useful framework.

AI assistant built for outcomes

What you get in the first weeks

  • Use case and scope definition
  • Assistant design with guardrails
  • Integration with your existing tools
  • Quality tracking and continuous improvement

They trust us

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Our commitment

We build AI assistants that actually understand your business context

Generic chatbots frustrate users. We design AI assistants trained on your data, processes and terminology so they deliver accurate, useful responses that reflect your expertise and brand.

At Inprogress, every assistant is built with clear boundaries, escalation paths and continuous quality improvement to ensure it genuinely helps your users and teams.

Our responsibility

Business assistants that are accurate, safe and continuously improving

An AI assistant represents your brand and expertise. We take responsibility for ensuring it provides accurate information, handles edge cases gracefully and never misleads your users.

At Inprogress, we implement rigorous testing, monitoring and feedback loops to maintain assistant quality over time.

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Why Inprogress?

Context-aware design

We train assistants on your specific knowledge base so they understand your domain, products and customer needs.

Safe conversations

We implement guardrails to prevent hallucinations, off-topic responses and inappropriate interactions.

Rapid deployment

A functional assistant is deployed within weeks, then continuously improved based on real conversation data.

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Frequently asked questions

An AI assistant can answer customer questions, guide users through processes, search your knowledge base, qualify leads, provide support and execute simple actions within your systems.

The scope is defined during the design phase based on your specific business needs.

A generic chatbot uses pre-defined rules or general knowledge. A custom AI assistant is trained on your specific data, terminology and processes.

This means it can handle nuanced questions and provide answers that reflect your actual expertise.

We work with your existing documentation, FAQ content, product information, support transcripts and internal knowledge bases.

The more relevant data available, the more accurate and useful the assistant becomes.

We implement retrieval-augmented generation, confidence scoring and source attribution so the assistant only responds when it has reliable information.

For uncertain queries, the assistant escalates to a human agent rather than guessing.

Yes. We can deploy assistants on your website, mobile app, internal tools, Slack, Teams and other communication platforms.

The core assistant logic is channel-agnostic and can be extended to new channels as needed.

Let’s talk about your project

A web or mobile application to launch, or a product to accelerate?
Book 30 minutes to align on the right next step, without wasting cycles.
See our work